HOW CAN WE HELP?

Do I need an account?

No. There’s no sign-up and no login. Open the app and use it.

Is it a subscription?

No. Each app is a one-off payment on the App Store. There are no subscriptions and nothing extra to unlock.

Where is my data kept?

On your iPhone, inside the app. We never receive it. See the privacy policy.

How do I move to a new iPhone?

In the app, open Settings and tap Export my data. Save the file, then on the new phone install the app, open Settings and tap Import. Restoring your iPhone from a backup usually brings the data across too.

Can I get my data out?

Yes. Export my data in Settings makes a file of everything you’ve entered. It’s yours to keep.

Will I miss the timer if I can’t hear it?

No. Every important moment fills the screen with colour and gives a firm buzz. Sound is optional, so it works in a loud gym and for people who are deaf or hard of hearing.

Do the apps work without signal?

Yes. They don’t need the internet. Scoreboard’s nearby sharing uses your local network, not the internet.

I paid for one app. Do I get the others?

No. Each app is its own one-off purchase, so you only pay for the ones you use.

How do I get a refund?

Purchases go through Apple, so refunds do too. Go to reportaproblem.apple.com and pick the purchase.